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Enhancing the focus on passenger needs seems essential.
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That's partly because airports like La Guardia are showing their age, but it also indicates that some airports are taking the time and expense to focus on passengers' needs.
Thus, future buses must be designed with a focus on passengers' needs, requirements and preferences, and their physical and psychological abilities to take advantage of new design concepts.
It's time for Washington to get on board and put passengers' needs first.
Ensure that disabled passengers' needs are met.
Still, it was accepted that staffing the trains was necessary; if not with drivers, then with train "captains", who would open and close the doors and be on hand should passengers need assistance.
On its website, Ryanair advises passengers that boarding closes 20 minutes before take-off, and that failure to be at the gate on time will leave passengers needing to book and pay for a new ticket on a later flight.
"Thanks @TfL," wrote one passenger on Twitter.
One noteworthy exception is Southwest: It has a detailed set of rules spelled out on its Web site: passengers needing spillover space must purchase a second seat; if the flight ends up having extra space, the cost of that ticket will be refunded.
All passengers need to do is open up a web browser and click on the Ford/Facebook banner for access.
Passengers need to be alert.
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Justyna Jupowicz-Kozak
CEO of Professional Science Editing for Scientists @ prosciediting.com