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Since I tried Ludwig back in 2017, I have been constantly using it in both editing and translation. Ever since, I suggest it to my translators at ProSciEditing.

Justyna Jupowicz-Kozak
CEO of Professional Science Editing for Scientists @ prosciediting.com
on a customer basis
Grammar usage guide and real-world examplesUSAGE SUMMARY
The phrase "on a customer basis" is correct and usable in written English.
It can be used to describe actions or services that are provided specifically for individual customers or tailored to customer needs. Example: "Our services are offered on a customer basis, ensuring that each client receives personalized attention."
✓ Grammatically correct
News & Media
Science
Formal & Business
Alternative expressions(20)
per customer
on a regular basis
according to customer needs
on an individual basis
is equivalent to
in the wishes of
rapidly thereafter
for the immediate future
Very soon
somewhere later
one week before
at the early time
in the next weeks
it is important to remember
during the previous years
to avoid disruption
not yet completed
in accordance with direction from
a couple of books before
if not soon
Table of contents
Usage summary
Human-verified examples
Expert writing tips
Linguistic context
Ludwig's wrap-up
Alternative expressions
FAQs
Human-verified examples from authoritative sources
Exact Expressions
4 human-written examples
How is it that the team has done so well, even against the major car manufacturer teams? A. As a truly independent team, we enjoy a very good relationship with Renault on a customer basis.
News & Media
In [26] the capacity study is not based on a customer basis but considering the total bandwidth offered to the cell.
Not unlike SaaS businesses, successful developer platforms need to deliver predictable, recurring revenue — ideally that expands on a customer basis over time.
News & Media
The firm also announced that it is expanding that number by 10,000 companies a month, giving it just under 100percentt year-over-year growth, on a customer basis.
News & Media
Human-verified similar examples from authoritative sources
Similar Expressions
56 human-written examples
The retailers pay Gwynnie Bee on a per customer basis when they use CaaStle, which can be customized for their specific goals.
News & Media
Mr. Lhota said last month that "when you compare the public support given to mass transit agencies nationwide on a per customer basis, New York ranks at the very bottom".
News & Media
"The only way to survive is to cut costs by half," says Punishill, noting that revenue declines on a per customer basis are being masked by rapid asset growth and hefty inflows into brokerages.
News & Media
While data-based insights may help you find a strategic direction for your marketing campaigns, they may only be marginally helpful on an individual customer basis.
News & Media
"At their lunatic worst they were managing each set of technology on a custom basis for each customer," Hurd says.
News & Media
Rothschild's solution was a radically new approach based on precise departmental commissions: 'Applied R&D... must be done on a customer contractor basis.
But if you look at our company on a per-customer basis, we're profitable on a per-customer basis.
News & Media
Expert writing Tips
Best practice
When describing business models or services, use "on a customer basis" to emphasize personalized or individualized treatment. For instance, "Our support is provided "on a customer basis", ensuring each client's unique needs are met".
Common error
Avoid using "on a customer basis" when describing actions that apply to all customers equally. It's more appropriate when highlighting individualized approaches, and not when describing common policies.
Source & Trust
82%
Authority and reliability
4.3/5
Expert rating
Real-world application tested
Linguistic Context
The phrase "on a customer basis" functions as an adverbial phrase, modifying verbs or clauses to specify that an action or service is performed or considered for each customer individually. Ludwig confirms that this phrase is used to indicate individual consideration.
Frequent in
News & Media
40%
Science
30%
Formal & Business
30%
Less common in
Academia
0%
Wiki
0%
Reference
0%
Ludwig's WRAP-UP
The phrase "on a customer basis" is a grammatically correct adverbial phrase that signifies personalized or individualized treatment, primarily used in news, science, and business contexts. According to Ludwig, it's used to indicate individual consideration, emphasizing actions tailored to unique customer needs. Alternatives include "per customer" or "tailored to each customer". While versatile, avoid using it when describing actions applying uniformly to all customers.
More alternative expressions(10)
Phrases that express similar concepts, ordered by semantic similarity:
on a customer-by-customer basis
Stresses a sequential evaluation or handling of customers.
per customer
Focuses on individual customers as a unit of measurement.
on a per-client basis
Replaces "customer" with "client", suggesting a more formal relationship.
tailored to each customer
Emphasizes the customization aspect for individual customers.
individually for each customer
Highlights the individual approach to each customer.
customized for every customer
Stresses the personalized adaptation for each customer.
on an individual client basis
Combines individualization with a formal client relationship.
according to customer needs
Shifts focus to meeting the specific requirements of customers.
customer-specific
A concise adjective highlighting customer-focused customization.
client-by-client
Emphasizes a step-by-step approach for each client.
FAQs
How can I rephrase "on a customer basis"?
You can use alternatives such as "per customer", "on a per-client basis", or "tailored to each customer" to express a similar idea with slight variations in formality and emphasis.
When is it appropriate to use "on a customer basis"?
Use "on a customer basis" when you want to emphasize that services, pricing, or decisions are handled individually for each customer, rather than applying a uniform approach to everyone.
Is "on a customer basis" formal or informal?
"On a customer basis" is suitable for both professional and neutral contexts, but "on a per-client basis" might be more appropriate in very formal settings.
What is the difference between "on a customer basis" and "on a regular basis"?
"On a customer basis" implies individual attention to each customer, while "on a regular basis" refers to actions or events that occur frequently or periodically, regardless of the specific customer.
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Table of contents
Usage summary
Human-verified examples
Expert writing tips
Linguistic context
Ludwig's wrap-up
Alternative expressions
FAQs
Source & Trust
82%
Authority and reliability
4.3/5
Expert rating
Real-world application tested