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Without grabbing a dictionary, it's pretty safe to say that most people would interpret the term "unlimited" to mean "without limits" or "endless" or "we won't cut off your service if you download too much stuff".
"We'd never call and threaten to turn off your service," she said.
Don't accidentally tell him to turn off your service.
If you use a lot of data, some prepaid wireless carriers will charge you extra if you go over your data limit, even if you have an unlimited data plan, or they could cut off your service if they feel you're abusing the network.
Power, water, and other utility companies will usually give you some leeway in missing payments, but if you get too far in arrears, they'll shut off your service, which can make everyday living very difficult and can also make it more costly to get service in the future.
You may be able to shut off your service and use the free WiFi offered by many businesses, do your web browsing at the library, shop around for a better deal, or bundle your service with phone and cable to save money.
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The FCC even put up a page to let you know that they allowed the phone companies to just shut off your service--in the name of progress.
Between this thing (which unlike the Apple TV, will give you access to things like Hulu) and the new ESPN Xbox Live service, you really should be able to kill off your cable service.
Therefore, make use of data to try and identify exactly why your customers are getting put off from your service, because this may be why your future customers may leave midway.
If you are worried that encouraging reviews will lead to negative as well as positive reviews, don't think about a negative review as one of your social media nightmares - it can be a powerful opportunity to show off your excellent customer service and highlight any important information about returns or refunds.
Turning off your location-based services will, too.
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Since I tried Ludwig back in 2017, I have been constantly using it in both editing and translation. Ever since, I suggest it to my translators at ProSciEditing.

Justyna Jupowicz-Kozak
CEO of Professional Science Editing for Scientists @ prosciediting.com