obtain customer feedback

USAGE SUMMARY

The phrase "obtain customer feedback" is correct and usable in written English.
You can use it when discussing the process of gathering opinions or evaluations from customers about a product or service. Example: "To improve our services, we need to obtain customer feedback through surveys and interviews."

✓ Grammatically correct

News & Media

Academia

Human-verified examples from authoritative sources

Exact Expressions

2 human-written examples

Both books advise entrepreneurs to develop a "minimally viable product" in order to obtain customer feedback as early as possible.

Harvard Business Review

This is why it's so important to obtain customer feedback about their experiences.

Forbes

Human-verified similar examples from authoritative sources

Similar Expressions

58 human-written examples

You also need to obtain the correct customer feedback, define goals and KPIs and have a clear vision and web analytics strategy.

Forbes

4. Get Rapid Customer Feedback.

Forbes

In order to stay relevant we need to analyze the customer usage data, obtain feedback from customers, and A/B test new features by updating the app software almost every week.

Huffington Post

UK startup truRating, which is aiming to offer restaurants and retailers an alternative feedback platform to the likes of Tripadvisor and Yelp by offering bricks-and-mortar outlets the ability to obtain feedback from customers at the point of paying, via the same POS device, has closed a £9.5 million ($12.6M) Series A funding round.

TechCrunch

Customer feedback.

Harvard Business Review

We got customer feedback.

Harvard Business Review

Horrible customer feedback.

Harvard Business Review

How do you use customer feedback?

The New York Times

They also rely heavily on customer feedback.

The New York Times

Expert writing Tips

Best practice

When aiming to improve products or services, prioritize methods that actively "obtain customer feedback", such as surveys and interviews.

Common error

Avoid simply "obtaining customer feedback" without a plan to analyze and implement the insights gained; otherwise, the effort is wasted.

Linguistic Context

The phrase "obtain customer feedback" functions as a verb phrase followed by a noun phrase, indicating the action of acquiring opinions and reactions from customers. Ludwig confirms its grammatical correctness and usability.

Expression frequency: Common

Frequent in

News & Media

50%

Academia

25%

Formal & Business

25%

Less common in

Science

0%

Encyclopedias

0%

Wiki

0%

Ludwig's WRAP-UP

The phrase "obtain customer feedback" is a grammatically correct and commonly used expression for gathering customer opinions to improve products and services, as affirmed by Ludwig. It is frequently found in news, media, and academic contexts, emphasizing its relevance across various fields. Alternative phrases include "gather customer feedback" and "collect customer feedback". Best practices involve actively using feedback for improvement, while common errors include neglecting to act on the feedback received. This overview underscores the importance of actively seeking and utilizing customer feedback to drive positive change.

More alternative expressions

Phrases that express similar concepts, ordered by semantic similarity:

gather customer feedback

Emphasizes the act of bringing customer feedback together from different sources.

collect customer feedback

Focuses on the accumulation of customer feedback.

solicit customer feedback

Highlights the act of actively requesting feedback from customers.

get customer feedback

A more informal way of saying "obtain customer feedback".

acquire customer feedback

Similar to "obtain", but can imply gaining feedback through a more formal process.

procure customer feedback

Suggests a more deliberate and effortful process of getting feedback.

secure customer feedback

Implies ensuring that customer feedback is reliably obtained.

capture customer feedback

Focuses on recording and preserving customer feedback.

extract customer feedback

Highlights the process of pulling valuable feedback from a larger dataset.

glean customer feedback

Implies carefully gathering small pieces of feedback to form a complete picture.

FAQs

What does "obtain customer feedback" mean?

The phrase "obtain customer feedback" means to gather information, opinions, and evaluations from customers about their experiences with a product or service. It's a crucial part of improving and tailoring offerings to meet customer needs.

How can I use "obtain customer feedback" in a sentence?

You can use "obtain customer feedback" in sentences like, "We need to "obtain customer feedback" to improve our product" or "The company uses surveys to "obtain customer feedback" on its services."

What can I say instead of "obtain customer feedback"?

You can use alternatives like "gather customer feedback", "collect customer feedback", or "solicit customer feedback" depending on the context.

Why is it important to "obtain customer feedback"?

"Obtain customer feedback" is important because it provides valuable insights into customer satisfaction, identifies areas for improvement, and helps businesses make data-driven decisions.