It routinely transfers the most difficult cases to larger hospitals.
Jack was one of Nadeau's most difficult cases.
"He would be willing to do the most difficult cases, with outstanding outcomes".
The most difficult cases are when workers don't misbehave but aren't particularly efficient or don't do outstanding work.
Mr. Sharma said he is confident he could solve any legal matter, even the most difficult cases.
The Public Accounts Committee denounced the failure to target more help on the most difficult cases as a "scandal".
Those who remain on the rolls are the most difficult cases, including drug-addicted, disabled and illiterate people who will require intensive help to succeed.
Few have either the time or the knowhow to investigate the most difficult cases, opting instead to sit on them or give the job to a specialist firm.
In the most difficult cases, officials have sent e-mail messages to the last person with whom the owner corresponded, or have rooted through letters and Excel spreadsheets.
And communities rarely have the appropriate programs, resources or specialists to deal with the most difficult cases of severe and persistent psychiatric disorders.
But over the years he has gained a reputation as a master mystery-solver, the man to whom physicians send their most difficult cases.
