Others are pushing more convenient hours or better service.
Peak hours are the more convenient hours, which depart between 10am and 3pm - that can add another 6 per cent to flight cost.
Our focus group discussions confirmed findings from other studies that medicine shops, in contrast to government health facilities, keep more convenient hours, are found in more convenient locations, minimise waiting time and levy no consulting fees.
They should be introducing more convenient opening hours, better accessibility, educational and events programming with music, theatre, film showings, partnerships with schools, colleges, universities, local businesses.
Internet space There is a complaints board, a checklist on the introduction of more convenient opening hours, a suggestions box, a publicity stand for the 18 Plus Group, and notices in six languages.
More convenient opening hours would also reduce the difficulty in getting time off work.
Private healthcare facilities are utilized by all groups of society, including the poorest, owing to better privacy, accessible locations, more convenient opening hours and perceived higher-quality care compared with government-run facilities.
But Alan James, project leader at UK Ultraspeed, argues that three hours in a train is more convenient than a one-hour plane trip.
In the past year, Tesco's bungling has given free rein to discounters Aldi and Lidl, which have both seen rapid growth by offering a cheap and more convenient alternative to spending hours wheeling a trolley around a huge out-of-town store.
All focused on improving their customer orientation in a number of ways, including decreasing opportunity costs of seeking care through more convenient locations and suitable opening hours; treating clients respectfully; and bundling services with transparent prices.
