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As a result, existing design methods in business process management remain a manual and experiential effort and result in inefficiency in design tasks and potential errors in workflow models.
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Table 1 Delphi method in business: a purpose classification Subject area Study authors Year Country / Panel Expert no.
It would also be useful to conduct a rigorous analysis using Delphi as a complementary method in business ethics research.
According to the Oslo Manual, innovation means implementation of a new or significantly improved product, process, marketing method, or organizational method in business practices and organizations.
Open image in new window Fig. 1 Characteristics of the Delphi method in business ethics (a Likert scale of 1 5 has been used).
This survey's result reflects not only an understanding of the use of the Delphi method in business ethics, but also the behaviour of business ethics scholars as participants in a Delphi method.
Moreover, applying the Delphi method in business ethics could enrich the consensus on limiting the fuzzy area in which ethical business decisions (ethical decision-making) are argued and determined.
It is not the aim of this paper to compare methods, but a quick review of their differences provides a better understanding of the validity and utility of the Delphi method in business ethics.
Innovation has commonly been understood as the '… implementation of a new or significantly improved product (good or service), or process, a new marketing method, or a new organizational method in business practices, workplace organization or external relations.' (OECD, Eurostat 2005).
Innovation is commonly defined as the implementation of a new or significantly improved product (good or service), process, marketing method, or organizational method in business practices, workplace organization, or external relations OECD/Eurostat (2005).
The OECD (2010) defines innovation as the implementation of a new or significantly improved product, service, process, a new marketing method, or a new organizational method in business practices, workplace organization, or external relations.
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