These new media need to be designed from a meta-design perspective by creating environments in which stakeholders can act as designers and be more than consumers.
Finally, we share with Fischer [10, 11] and his idea of the meta-design.
This paper describes a meta-design approach to the development of online services for citizens of a government agency.
As a result, the paper finally proposes some operative indications for the design of systems enabling EUD, which capitalize on semiotic engineering and meta-design ideas.
In addressing these issues, the article refers to a current research project that is exploring the need for more inclusive synergies within meta-design.
The empirical point of departure is the novel character of contemporary knowledge and knowing and the shift it leads to from the transparent, perspectival space to networked quasi-objects, from design to meta-design.
In the first part of the paper, we introduce unstructured surface meshes as meta-design representations that enable us to apply sensitivity analysis, design concept retrieval and learning as well as methods for interaction analysis to heterogeneous engineering design data.
The goal of this paper is to work out and validate a specific meta-design process, suitable to lead to the definition of possible layout solutions optimized in terms of functional requirements.
Different from previous low-benefit "zero-configuration" systems or high cognitive-cost "end user programming" tools, our work attempts to attain a better balance between user benefits and cost by exploring the meta-design approach.
The analysis is carried out both on the design process, by adopting a meta-design perspective, and on the product developed in each project, according to a semiotic engineering perspective.
