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The brainchild of former Kelkoo founder Philip Wilkinson, crowdstorm's USP is the idea of highlighting the "buzz" around particular products, using blogs, messenger tools and wikis to guide users, rather than just listing who has Flymo lawnmowers at the cheapest price.
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Facebook is also considering beefing up security of its own Messenger tool.
Specifically, he had used an instant messenger tool to exchange personal messages with his fianceé and brother.
Social media giants who have come before, Facebook and Twitter, have followed the same evolutionary path, from personal messenger tool to powerhouse media network.
We can think of Facebook working on their messenger tool, turning that into customer service — and that can be a good thing or that can hurt us.
There seems to be a rush on in terms of messenger tool adoption, and big companies like Facebook and Google have clearly recognized that, the former with Facebook Home and Messenger, and the latter with its upcoming Babel unified chat service.
I'm told that eBuddy already saw about 2 million people using its product from the iPhone or iPod Touch before the app actually hit the App Store, thanks to the web-based eBuddy Lite Messenger tool, but the free native application that was just released will likely convert most of those users to it in a short period of time.
Bring on the bots At Facebook's annual developer conference this week the team behind Messenger announced tools for sending and receiving messages directly with Facebook users.
Integrations include data from e-commerce platforms like Shopify and Magento; voice and messaging platforms like Twilio, TalkDesk, Twitter and Facebook Messenger; feedback tools like Nicereply; analytics services like Looker, Snowflake, Jira and Redshift; and Slack.
It has already attracted over 2000 CIOs to its Facebook Messenger chat tool and the one it runs on its website.
TechCrunch first reported back in November Facebook internally building a prototype of the Messenger Broadcast tool that let companies blast a message to anyone who's already started a conversation with them.
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Since I tried Ludwig back in 2017, I have been constantly using it in both editing and translation. Ever since, I suggest it to my translators at ProSciEditing.

Justyna Jupowicz-Kozak
CEO of Professional Science Editing for Scientists @ prosciediting.com