It's tailoring its own service to cater to this sector, he says, offering an API that lets merchants integrate logistics and shipping into the purchasing scheme to reduce the number of steps needed to buy something straight from Facebook.
With the rise of e-commerce and simplified logistics, merchants and consumers are ever more acquainted with how to ship packages across the country and the world.
Beyond handling packages from e-commerce sites and merchants, Cainiao covers everyday logistics too, with fresh groceries among its verticals.
"I talk to people and right away the first question is, 'What's a merchant marine?' " Whitney, a transportation logistics major from Nashua, N.H., said.
Ebay through the wine merchants Winetasting.com and New Vine Logistics does the same.
Ebay via wine merchants Winetasting.com and New Vine Logistics does the same.
Levie's comments on customer service are particularly interesting in light of the fact that Google is reportedly working on Amazon Prime-busting home delivery product — which not only straddles the search giant's ambitions in extending its consumer products, but also its e-commerce and logistics relationships with merchants and other businesses.
Stemless, which provides compliant listing, check-out and delivery logistics for small weed merchants, deserves a shout-out.
In August 2012, Rakuten Logistics began offering Rakuten Ichiba Merchants "Rakuten Super Logistics," which includes fulfillment service solutions, incoming/outgoing inventory management, storage, packaging, delivery, customer service and more.
Starting with restaurants, DoorDash is building the infrastructure and logistics platform to allow any local merchant to deliver.
