The Client Satisfaction Questionnaire (CSQ-8) is an 8-item, easily scored and administered measurement developed by Larsen et al. [ 19] which was designed to measure client satisfaction with services.
However, veterinary medicine has developed and properly validated few instruments for measuring client satisfaction.
And Kositsky has professed that his department will focus on measuring client outcomes from each of the organizations the city has contracts with, meaning that those who fail to produce results may lose city funding.
This 27-item questionnaire aims to measure client satisfaction in child and youth care.
The AusTOMs was designed to measure client therapy outcome separately for occupational therapists, speech pathologists and physiotherapists.
The original TOM was developed for use by speech and language therapists in the UK for therapists to measure client outcomes in a clinical setting [ 1].
We held exit interviews with 461 family planning clients between November December 2011 to assess, from the clients' perspective, whether trained providers followed the CC protocol and used the CC tools, as well as to measure client satisfaction.
The CSQ-8 [ 69] is an 8-item questionnaire designed to measure client satisfaction with a particular health-care service, and was used to evaluate how satisfied the clients were with the social anxiety intervention.
Facility-based patient exit interviews were also conducted to measure client satisfaction and health worker behavior during consultations, with particular focus on whether health workers promoted CBI during patient visits.
This study aims to describe the development, testing and optimization of a new standard instrument, the Consumer Quality Index (CQ-index®) Long-term Care, for measuring client experiences with long-term care in the Netherlands.
