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Additional awareness strategies included presentations, education sessions and newsletters to practice managers and practice nurses.
An investigator presented information to general practitioners (GPs), practice managers and practice nurses, obtained consent and collected practice demographics.
Features of the intervention with GP practices and GPs: a) Two interactive, practice-based group educational sessions referred to as 'Best Practice Updates' for GPs, practice managers and practice nurses.
In each practice GPs and practice staff (predominantly practice managers and practice nurses) were interviewed and transcripts analysed to generate a profile of how each practice operated as a team [ 16].
The information gained was used to construct three online questionnaires (one each for the participating groups of GPs, practice managers and practice nurses), using the Survey Monkey web-based software.
Interviewees represented a broad cross-section of health service sectors, settings and roles, including clinicians, ICDP-funded workforce, programme managers and practice managers from the general practice and Indigenous health sector across urban, regional and remote locations.
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Even though several studies have addressed problems in the relationship between managers and practicing physicians [ 3, 7- 11], the research in this area is limited from the perspective of managers' own role taking.
However, it seems that this weak manager role is not based solely on the relationship between managers and practicing physicians, but is also reinforced by how the CEOs perceive their own manager role, as well as that of other CEOs or subordinate managers.
This implies that problems in the manager-physician relationship, which have been described in several studies, need to be discussed and investigated not only as an issue of relationships between managers and practicing physicians, but also in terms of managers' own role taking.
Recruitment of HCPs will follow the sampling procedures described in component 3. Invitations will be sent to chief executives (geographical areas and/or hospitals), general managers, specialists and practice managers requesting participation in the study.
C Core General practitioners, Practice Manager and Practice Nurse.
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