manage inquiries

USAGE SUMMARY

The phrase "manage inquiries" is correct and usable in written English.
You can use it when referring to the act of handling or addressing questions or requests from others, often in a professional or customer service context. Example: "As a customer service representative, my primary responsibility is to manage inquiries from clients and provide them with the information they need."

✓ Grammatically correct

News & Media

Academia

Science

Human-verified examples from authoritative sources

Exact Expressions

1 human-written examples

These sessions are based on what I have learned working with older people in the care industry, and centre on how to manage inquiries in a sensitive and clear way for potential residents and their families.

The Guardian

Human-verified similar examples from authoritative sources

Similar Expressions

59 human-written examples

To the learning technologist, a mandate to "teach thinking skills" immediately brings to mind such functions as presenting problems, teaching reasoning and problem solving strategies, managing inquiry projects, scripting argumentation, tagging items for alignment with curriculum goals, and so forth.

Smart Learning Environments

Centrally manage all inquiries received from external and internal groups.

Harvard University

(OPower also provides utilities with a system to help customer service reps manage relationships and handle inquiries).

TechCrunch

She added that they only found that the law firm Clifford Chance had been engaged by the party to manage the inquiry "through the press".

Independent

You will have an opportunity to improve the Affordable Care Act, pass an infrastructure bill, manage an inquiry into Russian interference in our elections — and you will need Pelosi as speaker to get these things done.

The Washington Post

"How was your weekend?": Developing the interactional competence in managing routine inquiries.

Columbia University

Going forward, the board said it will manage the two inquiries that had been launched by U-Md.

The Washington Post

Collins allows bars to do real-time smaller bookings from their own site, but also manage all their inquiries effectively".

The Guardian

Its failure to warn purchasers, some of whom were given new delivery dates after their orders had been cancelled without notification, was, it told The Observer, "because we are currently reliant on a third party to help manage customer service inquiries and are taking urgent steps to improve this process, although there is still more to be done".

The Guardian - Money

Users can also use the app to respond to customer inquiries, manage their business listing, reply to messages, and monitor reviews.

TechCrunch

Expert writing Tips

Best practice

When using "manage inquiries", ensure that your system or process effectively tracks, categorizes, and responds to each inquiry promptly and accurately. Implementing a CRM or ticketing system can significantly improve efficiency.

Common error

While both "inquiries" and "enquiries" refer to requests for information, "inquiries" is more common in American English, while "enquiries" is preferred in British English. Use the appropriate spelling based on your target audience.

Linguistic Context

The primary grammatical function of "manage inquiries" is a verb phrase acting as a transitive verb followed by a noun. The verb "manage" takes "inquiries" as its direct object, indicating the action of handling or controlling questions.

Expression frequency: Very common

Frequent in

News & Media

40%

Academia

30%

Science

15%

Less common in

Formal & Business

5%

Wiki

5%

Encyclopedias

5%

Ludwig's WRAP-UP

In summary, "manage inquiries" is a grammatically sound and frequently used phrase for describing the handling of questions or requests, as confirmed by Ludwig AI. It sees common usage across diverse contexts, including news, academia, and business. While the phrase is versatile, writers should be mindful to distinguish between "inquiries" and "enquiries" based on their target audience. Alternatives like "handle queries" and "address inquiries" offer similar meanings, but "manage inquiries" maintains a clear and widely understood connotation of overseeing the processing of questions efficiently.

More alternative expressions

Phrases that express similar concepts, ordered by semantic similarity:

handle queries

Replaces "inquiries" with a synonym and "manage" with a different verb for handling.

address inquiries

Uses "address" as a different verb to deal with inquiries.

process inquiries

Focuses on the action of processing or dealing with requests.

respond to inquiries

Highlights the action of replying or reacting to requests.

deal with inquiries

Uses a more general verb phrase to handle requests.

field inquiries

Implies directing and answering questions.

resolve inquiries

Emphasizes solving or clearing up the questions.

service inquiries

Positions inquiries as something to be serviced or supported.

triage inquiries

Suggests prioritizing and categorizing inquiries for efficient handling.

oversee inquiries

Indicates a supervisory role in managing the inquiries.

FAQs

How can I effectively use "manage inquiries" in customer service?

To effectively "manage inquiries" in customer service, ensure you have a well-defined process for receiving, categorizing, and responding to customer questions or requests. Use tools like CRM systems to track interactions and ensure timely follow-up.

What are some alternatives to "manage inquiries" in a formal context?

In a formal context, you can use alternatives like "address inquiries", "handle queries", or "process inquiries". These phrases convey a similar meaning with a professional tone.

Is it correct to use "manage inquiries" in academic writing?

Yes, "manage inquiries" is appropriate for academic writing when discussing research projects, data collection, or communication strategies. It suggests a systematic approach to handling questions or investigations.

What's the difference between "manage inquiries" and "conduct inquiries"?

"Manage inquiries" refers to the process of handling incoming questions or requests, while "conduct inquiries" implies carrying out investigations or research to gather information. The former is about responding, while the latter is about actively seeking information.