manage customer relations

USAGE SUMMARY

The phrase "manage customer relations" is correct and usable in written English.
You can use it in contexts related to business, marketing, or customer service, where the focus is on maintaining and improving interactions with customers. Example: "Our goal is to manage customer relations effectively to ensure satisfaction and loyalty."

✓ Grammatically correct

Formal & Business

News & Media

Academia

Human-verified examples from authoritative sources

Exact Expressions

4 human-written examples

They now have 12 partners in the firm who manage customer relations and secure and define new client projects.

Harvard Business Review

When business is conducted globally, we often have to travel long distances to launch projects, meet with partners, negotiate deals, address crises, manage customer relations, and engage in a variety of other activities on the behalf of our organizations.

Harvard Business Review

Moreover, the store has found that it learns from its customers when it sells to them this way: for instance, it noticed that those who designed their own jeans wanted them slung low on the hips, months before the average customer stopped buying "high-rise" jeans.Levi's experience carries several lessons for companies that want to use the Internet to manage customer relations.

The Economist

And in 2016, Twitter introduced a variety of updates that have made it easier than ever for companies to manage customer relations online, from direct messaging and feedback features to improved support and customer care features.

Forbes

Human-verified similar examples from authoritative sources

Similar Expressions

55 human-written examples

Both companies make software for managing customer relations, human resources, sales support and marketing efforts.

The New York Times

In addition to redesigning the way law firms work internally, it also improves and manages customer relations.

Stanford University

I.B.M. said today that it would work with Siebel Systems to market software for managing customer relations to businesses that employ less than 1,000 workers.

The New York Times

Investors, clients and competitors are wondering whether the software, a huge and complex program that companies use to automate dozens of tasks, like managing customer relations and human resources, will lead to the demise or revival of the once high-flying company.

The New York Times

At a news conference in New York, PeopleSoft plans to show the latest version of its "enterprise software," a huge and complex program that companies use to automate dozens of tasks, like managing customer relations and human resources, sales support and marketing efforts.

The New York Times

Marc Benioff, chief executive of Salesforce, a company that began by offering software that managed customer relations through a Web browser, said Microsoft's entry "means that the Internet is the center of the world". Salesforce has more recently begun broadening its product line to a wide range of computing services, also available through a browser.

The New York Times - Tech

For most companies, managing customer relations on social media is difficult, time-consuming, and less-than-precise, and they outsource different parts of the social media management, marketing, and sales to disparate solutions.

TechCrunch

Expert writing Tips

Best practice

When discussing business strategy, use "manage customer relations" to underscore the active role in maintaining positive interactions and loyalty.

Common error

Avoid using "manage customer relations" interchangeably with customer service. While customer service is a component, "manage customer relations" encompasses a broader, more strategic approach to fostering lasting customer loyalty and advocacy.

Linguistic Context

The phrase "manage customer relations" functions as a verb phrase. Ludwig AI confirms its usability in business, marketing, and customer service contexts. The term signifies the active oversight and direction of interactions with customers.

Expression frequency: Common

Frequent in

News & Media

30%

Formal & Business

30%

Academia

25%

Less common in

Encyclopedias

5%

Wiki

5%

Science

0%

Ludwig's WRAP-UP

In summary, the phrase "manage customer relations" is a grammatically sound and frequently used expression that emphasizes the strategic handling of customer interactions to foster loyalty and business growth. Ludwig AI confirms its wide applicability across professional, news, and academic spheres. When using this phrase, remember to distinguish it from general customer service, focusing instead on the broader strategic approach. By understanding its function, purpose, and context, you can effectively communicate the importance of customer relationships in your writing and business strategies.

More alternative expressions

Phrases that express similar concepts, ordered by semantic similarity:

handle client interactions

Highlights the direct interactions and communication with clients.

cultivate client relationships

Focuses on the development and nurturing aspect of customer relations.

oversee customer accounts

Emphasizes the supervisory aspect of handling customer accounts.

maintain client rapport

Stresses preserving a positive and harmonious connection with clients.

nurture customer loyalty

Stresses actions taken to foster and grow customer faithfulness to a brand.

supervise customer service

Indicates a supervisory role over customer service activities.

develop client engagement strategies

Focuses on creating strategies to increase client involvement and connection.

optimize client experience

Highlights improving the overall experience a client has with a company or product.

coordinate client communications

Focuses on organizing and synchronizing communication efforts with clients.

administer customer programs

Highlights the administrative tasks related to customer-focused programs.

FAQs

What does "manage customer relations" mean?

Managing customer relations involves overseeing all interactions and relationships with customers to ensure satisfaction, loyalty, and long-term business success. It encompasses customer service, communication, and strategic initiatives to enhance customer experience.

How can I /s/improve+customer+relations using digital tools?

Digital tools such as CRM systems (Customer Relationship Management), social media platforms, and email marketing software can significantly "improve customer relations" by streamlining communication, personalizing interactions, and gathering valuable customer insights.

What's the difference between "manage customer relations" and /s/customer+relationship+management?

"Manage customer relations" is the general practice of handling customer interactions and relationships, while "customer relationship management" (CRM) refers to the strategies, processes, and technologies used to implement and support effective customer relations.

What are some alternatives to "manage customer relations"?

Depending on the context, you could use alternatives like "handle client interactions", "cultivate client relationships", or "oversee customer accounts".