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"major complaint" is correct and usable in written English.
You can use it when you want to refer to an important grievance or displeasure. For example, "The customer's major complaint was about the poor customer service."
Exact(58)
It's not a major complaint though.
It seemed as if Smith's major complaint was semantic.
The suit is the third major complaint filed against Sirius XM in five weeks.
Their major complaint was that the privately operated buses simply take so long to show up.
"The major complaint we get is, how come you can't be more like the airlines?
This is another major complaint about marital therapy: mental-health professionals find mental-health problems.
The major complaint category he encounters is canceled flights, "long delays, with employee rudeness".
LETTERS to this column criticizing restaurants generally focus on one major complaint - disappointing service.
He complained that the bad economy — a major complaint against him — was the fault of the previous government.
Similar(2)
Those were their only major complaints".
Several professors insist they have no major complaints.
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Since I tried Ludwig back in 2017, I have been constantly using it in both editing and translation. Ever since, I suggest it to my translators at ProSciEditing.

Justyna Jupowicz-Kozak
CEO of Professional Science Editing for Scientists @ prosciediting.com