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Maintaining goodwill means some lost revenue.
But another reason Wall Street had trouble maintaining goodwill was because of some of the attributes above--hard-charging, too much too soon, parallel reality, money flowing everywhere, rich white guys, etc.
It's also a very genuine way of establishing rapport with people, and maintaining goodwill.
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After the hacking of its systems late last year, TalkTalk offered its 4 million customers a free upgrade to say sorry, and to try to maintain goodwill.
In Mr. Chu's case, the recipient, who is cooperating in the investigation, offered to send a check for the services when he couldn't pay with "soft dollars," according to the complaint; instead Mr. Chu gave the information at no charge, seemingly to maintain goodwill with the trader.
For letters that are more casual in nature, the closing helps maintain goodwill and keep correspondence flowing smoothly.
Check Page 46: "The Company employs governmental relations and public policy personnel who are assigned the responsibility of... maintaining the goodwill and understanding of public officials".
Some in America have been scornful about Britain's shrinking presence in southern Iraq doubly painful criticism, since maintaining American goodwill is one of the main motives for keeping British troops there at all.Perhaps Mr Blair built up credit for Britain in Washington that will outlast him and Mr Bush.
In addition, the U.S. wishes to maintain whatever goodwill it still has in the region so that its foreign policy and military objectives can be implemented, to the extent any regional governments wish to do so.
President Obama and our Japan Ambassador Caroline Kennedy are in a position to explain the issue to the Japanese government -- to maintain the goodwill and support of the American people, Japan should join the rest of the world in ending the killing of dolphins and whales.
Even though you end up paying, this can be a great sanity saver and also maintains family goodwill.
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Justyna Jupowicz-Kozak
CEO of Professional Science Editing for Scientists @ prosciediting.com