We encountered difficulties with the survey consent process at Private 2. As a result, a disproportionate number of public vs private surveys were mailed post-intervention; statistical power of the study was also reduced.
Pilot studies for the PROMs Programme suggested that response rates to mailed post-operative questionnaires of between75%and90%90% were achievable, dependent on the operation performed [ 3, 4].
The PIPEQ was developed as part of the national program, but the very low rate of response to mailed post-discharge surveys of psychiatric inpatients restricts their validity and usefulness.
Third, on-site measurements have been shown to inflate patient evaluation ratings compared to mailed post-discharge surveys [ 16, 45– 48], possibly causing problems with discriminating between providers and detecting changes over time.
That a considerable portion of the global Internet audience has e-mailed, posted, viewed and reviewed it by now is beyond dispute.
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POST OFFICES Express Mail only; main post office at 32nd Street will be open.
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