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HBO is losing a customer.
Losing a customer is usually far more expensive than losing money on a sale.
The restaurateur has to know that with this kind of behavior, he or she is losing a customer, something they should never want to do.
To avoid a confrontation and maybe losing a customer, may I overcharge them by a small amount on future purchases — just 50 cents or so — until I get my money back?
But in North America, he said, hoteliers think: "Why run the risk of losing a customer because a room needs a few minutes to cool while the air-conditioning kicks in?
It can also prevent a problem by alerting a supervisor before losing a customer.
Similar(47)
"Come on, BlackBerry, I always had some faith, but you just lost a customer.
"Because then I will lose a customer," he said, and we both laughed.
A.I.G. executives insist they would rather lose a customer than drive down prices dangerously.
When Monaco Coach filed for bankruptcy, Miller not only lost a customer but was left holding large unpaid bills.
But we are left with the stark fact that Baird has lost a customer that currently provides well over a third of its orders.
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Justyna Jupowicz-Kozak
CEO of Professional Science Editing for Scientists @ prosciediting.com