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Justyna Jupowicz-Kozak quote

Justyna Jupowicz-Kozak

CEO of Professional Science Editing for Scientists @ prosciediting.com

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long customer

Grammar usage guide and real-world examples

USAGE SUMMARY

The phrase "long customer" is not correct and does not convey a clear meaning in written English.
It may be intended to describe a customer with a long history or relationship with a business, but the phrasing is awkward and unclear. Example: "As a long-time customer, I appreciate the quality of your service."

⚠ May contain grammatical issues

News & Media

Science

Human-verified examples from authoritative sources

Exact Expressions

6 human-written examples

"I'm plenty frustrated," she said, standing at the end of a long customer service line.

News & Media

The New York Times

But, he said, he was not sure how long customer loyalty to Kings would last after seeing the beer on tap at the Duane Reade.

News & Media

The New York Times

Thereby the customer expects reduced resource consumptions, environmental friendly manufacturing and an optimised long customer usage phase.

At $50, though, it'd be hard to pass this up if only to use it for really long customer service calls or things that require two hands like sandwich making and the occasional bar brawl.

News & Media

TechCrunch

The Automated Rules app actually helps with this approach, he added, because it gives AdStage a new way to quickly assist customers — instead of going through a long customer service call, account managers can just go into customer accounts and suggest new rules that might improve their campaigns.

News & Media

TechCrunch

This makes a campaign much more than making a sale but instead converting a life long customer which contributes to long term success.

News & Media

Huffington Post

Human-verified similar examples from authoritative sources

Similar Expressions

54 human-written examples

As Lynne Hefferon and Candice Swenson, both teachers, split a brownie at the August First cafe here, they complained about The Free Press's reduced content in print, sporadic delivery and long customer-service waiting times.

News & Media

The New York Times

Mr. Cheever conveys the tedium of the long, customer-starved hours spent calling prospects from his cubicle or pacing the lot, the clammy awkwardness of the first approach and the tension of protracted haggling.

Sex here is sold in "shots" or "rounds", depending on how long customers spend with the girls.

News & Media

Independent

The bank limits how long customers can use the advance, to help them avoid becoming overextended, she said.

News & Media

The New York Times

For too long customers have been locked in to long-term service contracts and expensive software licensing fees.

News & Media

The Guardian
Show more...

Expert writing Tips

Best practice

Instead of using the phrase "long customer", specify the type of relationship by using terms such as "loyal customer", "long-term customer", or "long-standing customer" to clearly convey the intended meaning.

Common error

Avoid assuming that a customer's value is solely based on the length of their relationship. While longevity is beneficial, factors like purchase frequency, advocacy, and overall spending also contribute significantly to a customer's total value.

Antonio Rotolo, PhD - Digital Humanist | Computational Linguist | CEO @Ludwig.guru

Antonio Rotolo, PhD

Digital Humanist | Computational Linguist | CEO @Ludwig.guru

Source & Trust

85%

Authority and reliability

2.2/5

Expert rating

Real-world application tested

Linguistic Context

The phrase "long customer" functions as a noun phrase where "long" acts as a modifier. However, it's not standard English. As Ludwig AI points out, it's better to use established phrases like "long-term customer" or "loyal customer".

Expression frequency: Uncommon

Frequent in

News & Media

50%

Science

33%

Formal & Business

17%

Less common in

Wiki

0%

Encyclopedias

0%

Reference

0%

Ludwig's WRAP-UP

In summary, while the phrase "long customer" might be understood in certain contexts, it is not considered grammatically correct or idiomatic in standard English. Ludwig AI suggests that it is better to use established alternatives like "long-term customer", "loyal customer", or "long-standing customer". The choice depends on whether you want to emphasize the duration, loyalty, or established nature of the customer relationship. Using these more precise terms will enhance clarity and professionalism in your writing.

FAQs

What is a more appropriate way to describe a customer who has been with a business for a long time?

Instead of using "long customer", consider phrases like "loyal customer", "long-term customer", or "long-standing customer" depending on the specific context you want to emphasize.

Is the phrase "long customer" grammatically correct?

No, the phrase "long customer" is not considered grammatically correct in standard English. It's better to use alternatives like "loyal customer" or "long-term customer".

How does "long-term customer" differ from "loyal customer"?

"Long-term customer" emphasizes the duration of the customer's relationship with the business. "Loyal customer", on the other hand, emphasizes the customer's commitment and repeat business, which can happen even within a shorter timeframe.

Can I use "long customer" in informal conversation?

While you might be understood, using "long customer" is generally not recommended even in informal conversation. It's always better to opt for clearer and more standard phrases such as "regular customer" or "long-time customer".

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Source & Trust

85%

Authority and reliability

2.2/5

Expert rating

Real-world application tested

Most frequent sentences: