"If E.T.S. would send out the list ahead of time, it would be very helpful".
It featured fifth on the list, ahead of the Philippines, St Lucia and Morocco.
With the fixture list ahead of them looming large, the current predicament should have been foreseen.
"I'm sorry," Joan says, "there are several people on the list ahead of you".
Type in "Samsonite carry on luggage," for instance, and Penney for months was first on the list, ahead of Samsonite.com.com
David Ferrer will be officially No 3 in Monday's world rankings list, ahead of Nadal, Roger Federer and Berdych, but Del Potro could be the coming man.
Lenny Henry, 56, has made the unusual move of confirming that he is set to receive a knighthood on the same honours list ahead of the official announcement.
But when Moody's added Puerto Rico to its rankings, it rocketed to the top of the list, ahead of even Alaska and Illinois.
If Michael Phelps was a country, he would rank No35 on the all-time Olympic gold medal list, ahead of 97 nations.
That is 8,700 more than last year and puts Brazil 11th on the world's wealth list, ahead of Russia and India.
Figure out in advance what information you want from them, and send your list ahead of time so they can be thinking about the answers.
