Soon Gene and Fred were the main teachers, pushing hundreds of students through 20-minute assembly-line lessons.
Thus the car-repair shops could borrow assembly-line lessons from the lean car factory, and the airlines could concentrate on the end-to-end customer experience of queues, delays and more queues.
In these lines, lessons drawn from the 1990s explosion of brands like Phat Farm, Fubu, even Karl Kani are mixed with the lessons drawn from the '90s appropriation of Polo and Tommy Hilfiger.
Rezendes said, "If there's a bottom-line lesson, it's the old adage 'Question authority.' " Pfeiffer said, "This is absolutely an example of what happens when for decades people didn't question authority.
The bottom-line lesson for all media is that business models built on imprisonment, on making us do what you want us to do because you give us no choice, is no strategy for the future.
Like a lot of poets who are more interested in the spirit of the art than its technical felicities, Gilbert sometimes inflates lines into life lessons: "Grief makes the heart / apparent as much as sudden happiness can".
Hot on the heels of George Saunders' commencement speech, in which the novelist shocked the class of 2013 by urging them less toward professional advancement than personal integrity – to "be kind" – comes Kutcher at the Teen Choice Awards, with a speech expressly modelled along the same "life lessons" lines.
"This is the equivalent of the builders of the Maginot line giving lessons on defense".
It included a line about "lessons": Disagreement over the causes, consequences, and best policy responses to climate change runs deep.
He said the Commission would "propose to strengthen the controls along the food chain in line with lessons learned".
And so in the end this need to build community, to recharge, is in line with lessons I learned - the hard way - after Haiti's earthquake.
