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In another RCT, patients receiving a phone reminder to schedule an appointment 10 days following a letter reminder had significantly higher return rates for an annual follow-up eye exam than those patients who received only a reminder letter [ 15].
The four treatment groups are: 1) Letter reminder (i.e. Treatment as usual: CONTROL); 2) Telephone reminder (TEL), 3) Telephone reminder plus telephone support (TEL-SUPP) and 4) Telephone reminder plus support plus AR (TEL-SUPP-AR).
The four arms are: 1) Letter reminder (i.e. Treatment as usual: CONTROL); 2) Telephone reminder (TEL), 3) Telephone reminder plus telephone support (TEL-SUPP) and 4) Telephone reminder plus telephone support plus AR (TEL-SUPP-AR).
Participants will be randomly allocated to one of four treatment arms i.e. 1) Letter reminder (i.e. Treatment as usual: CONTROL); 2) Telephone reminder (TEL), 3) Telephone reminder plus telephone support (TEL-SUPP) and 4) Telephone reminder plus support plus AR (TEL-SUPP-AR).
This resulted in having to re-send an entire bulky packet with letters and DUAs; whereas possibly a post card or letter reminder to non-respondents earlier in the process might have been less expensive and potentially resulted in earlier receipt of records.
While the letter reminder, which asked the patients to call and make an appointment, improve the clinical outcomes including HbA1c, and SBP significantly in one study [ 12], it was not very effective in improving the clinical outcomes in other studies [ 13].
Similar(53)
Interventions used to improve attendance were letter reminders, phone reminders, short message service (SMS) reminders, and financial incentives.
Interventions that facilitated scheduling patients involved phone reminders, letter reminders, scheduling when necessary while monitoring patients, and open access scheduling.
Letter reminders combined with phone reminders of the date and time of the patient's provider appointment or laboratory test resulted in improved health outcomes [ 25, 27, 32].
Letter reminders one week before the scheduled provider appointment significantly increased the number of provider visits and reduced the number of hospitalizations in another RCT [ 27].
Now back to those manuscripts, letters, reminders, phone calls, deadlines, deadlines, deadlines...
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Justyna Jupowicz-Kozak
CEO of Professional Science Editing for Scientists @ prosciediting.com