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The instrument and comprehensive model proposed in this paper would be valuable to researchers and practitioners interested in designing, implementing, and managing knowledge management systems.
Three general categories of information systems support such knowledge work: professional support systems, collaboration systems, and knowledge management systems.
Knowledge management systems provide a means to assemble and act on the knowledge accumulated throughout an organization.
Knowledge management systems should let you easily retrieve that Web page, that phone number, that interesting memo you saw last month and meant to do something with.
Figure 9 A conceptual map of knowledge management systems.
It is referred to as detecting 'shared' context between knowledge management systems.
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Managing successful knowledge-management systems requires the strong commitment of employees, which in turn is dependent on well-elaborated HRM concepts and frameworks (Hislop 2003).
Mr Driessen at Océ says that many earlier knowledge-management systems were little more than boring collections of documents.
Under this "strategic compact", which was championed by Jim Wolfensohn, the Bank's president, the institution was to decentralise operations, improve its products, update staff skills and introduce modern knowledge-management systems.
That's a steal-able feature for any startups out there trying to build expert databases or knowledge-management systems.
As Kostova et al. (2004) stated, "The importance of the human element in building effective knowledge-management systems cannot be overstated" (p. 284).
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