(P090, female, aged between 35-39) The welfare rights advice service operated through two main processes that facilitated access to benefit entitlements, firstly, providing knowledge about entitlement and secondly, assisting with the procedure of making benefit claims.
If belief is not merely a psychological condition, whose contrary is doubt, but has a normative dimension in its role in knowledge, like entitlement to believe, there will be a close tie between conditions that undermine the entitlement and conditions that undermine one's epistemic position to know.
However, even among those prepared to apply for benefits themselves, the main barrier to doing so was lack of knowledge about entitlements, Carer: If we'd been told about it [benefit entitlement] we would have [applied ourselves] because, you know, we're quite into doing things ourselves.
Indeed, other studies suggest that insufficient knowledge of entitlements was a main barrier to health care utilization [ 22].
The main outcome variables of the study included GP registration, barriers towards registration, GP consultations, barriers towards consultations, and knowledge on entitlements to health care.
In India, there was little public communication resulting in very poor knowledge of entitlements amongst RSBY beneficiaries (many did not know that the card could be used for inpatient care, or did not know that they had to use specific hospitals that had been empaneled by their insurance scheme, etc).
The variables of interest included explanatory factors, such as socio-economic and demographic indicators, and outcome variables, such as knowledge on entitlements to health services, access to GP services, GP service utilisation during last episode of illness, and barriers in accessing and utilising GP services.
Further research should evaluate whether financial barriers relate to indirect costs of healthcare (eg, travel costs to reach a healthcare provider from the often remote AS shelters) or, rather, are due to a lack of knowledge about entitlements to services that are provided in the scope of the AsylbLG because AS erroneously think they need to pay for services.
As such, there is clearly a gap between the law and either what is practiced or the worker's knowledge of their entitlement.
Had it not been for Josna's knowledge about her entitlements, and timely action, she would not have survived.
