"I don't know how to access it.
She said that most parents do not know how to access these sites.
They didn't know how to access the company's financial reports when they were supposed to, let alone when they weren't.
"HInM needs to be a lot clearer about what they are going to do, so that people working towards healthcare improvement know how to access it," he says.
"We work closely with the Muslim Legal Network, which is constantly fighting for people's rights, but the average person doesn't know how to access that".
If the company is offering services such as careers counselling or CV workshops, make sure they know how to access these.
"Perhaps these patients don't know how to access care, need an interpreter, live farther away, or may be overwhelmed by family responsibilities.
If you know how to access information, there are no answers you can't find: that's how good the technology is, but it's essential to be in the moment when it comes to technology and social media.
But a recent Deloitte study for the Government suggests that over half of civil and public servants "did not know how to access datasets, how to interpret them or best apply data standards".
The DfEE's advice, published in June, tentatively suggested that "young people need to be aware of the moral and personal dilemmas involved in abortion and know how to access a relevant agency if necessary".
But for people just coming to it - maybe you've just been in hospital, and you think, God, the NHS is quite bad - they don't know how to access it.
