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But in an IT outage, they sometimes do.
News of the "IT outage" came amid fresh pressure on the Home Office over queues at Heathrow.
British Airways has yet to fix the IT outage that caused them to cancel all flights at London's Heathrow and Gatwick airports earlier Saturday.
Customers of Lloyds Banking Group, which owns Lloyds Bank, Halifax and Bank of Scotland, have been experiencing problems receiving faster payments using online banking since about 11 00 GMT on Friday, due to an ongoing IT outage.
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The banks will hope they do not suffer any IT outages that could create the impression there is not enough money in the system.
Andrew Tyrie, the Conservative MP who chairs the Treasury select committee, said IT outages were unacceptable.
But IT outages continue, interrupting key banking services," said Clive Adamson, FCA director of supervision.
It is a story not unfamiliar across the rest of the industry: occasional IT outages act as a reminder that high street lenders are struggling to cope after years of underinvestment, just as consumers are being asked to put more faith in technology.
Speaking to Technology of Business reporter Paul Rubens in November, he said: "I take a contentious view and say that IT outages are rarely to do with technology.
So far, the company has been fairly transparent when it comes to its outages.
On Saturday, October 18, this WordPress service suffered it longest outage, which lasted approximately 12 hours.
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Justyna Jupowicz-Kozak
CEO of Professional Science Editing for Scientists @ prosciediting.com