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This framework is the result of the combination of conceptual models and standards related to IT and business currently there is a lack of frameworks or methodological guides to assist senior executives and IT professionals in the organization to manage the IT demand and help them to bridge the gap that exists between business and IT.
The results of the study provide a basis for the design of a global framework covering all three levels of the IT demand management process (strategic, tactical and operational), which we intend to use to design a methodology for strategic IT demand management.
Strategic IT demand plays an important role in the success of a business.
IT demand management is considered as one of the key IT governance processes for business success and that actually it is not managed properly from a strategic point of view for achieving the objectives of the business in the organizations, this paper presents the structure of the IT demand management process framework, called integral IT demand management process framework.
This description provides a strategic level view of the phases, main activities, and sub-activities of each IT demand management phase.
This paper describes the results of an exploratory case study conducted to ascertain the status of strategic IT demand management in organizations.
Similar(9)
Why, then, don't highly competent IT departments create a business transaction-to-IT demand model?
It demands cheese.
It demands an exclusive.
It demanded an apology.
It demands a yowler.
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Justyna Jupowicz-Kozak
CEO of Professional Science Editing for Scientists @ prosciediting.com