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The phrase "is non-refundable" is grammatically correct and can be used in written English.
It is used to describe something that cannot be given back, usually in reference to a payment or fee. Example: The deposit for the rental property is non-refundable, even if you decide to cancel your reservation.
Exact(54)
The ticket purchased is non-refundable so we cannot offer a refund, issue a travel voucher, or transfer this ticket to another person.
"My £2,000 deposit is non-refundable," he says.
Tuition cannot be waived or prorated and is non-refundable.
Because of these purposes, the course fee is non-refundable.
The $35 charge is non-refundable and cannot be prorated.
The payment is non-refundable after Friday, September 30 , 2016
Similar(6)
Payments are non-refundable, and there are no refunds or credits for partially used Billing Periods.
Deposits are non-refundable except as set out under Refunds and Cancellations or where your application to attend a Guardian Masterclass is not accepted by us.
Returns policy Tickets are non-refundable.
Tickets are non-refundable and non-transferable.
All IM Sports fees are non-refundable.
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Since I tried Ludwig back in 2017, I have been constantly using it in both editing and translation. Ever since, I suggest it to my translators at ProSciEditing.

Justyna Jupowicz-Kozak
CEO of Professional Science Editing for Scientists @ prosciediting.com