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And many of the problems that have emerged from the CRF interview (and the mistakes made in the IDI) are clearly related to the lack of interviewer skills.
The training consisted of lectures on the structured questionnaire, interviewer skills, methods of data collection, negotiation skills and team building.
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Scripted and emergent verbal probes were used in this study as it placed less responsibility on the participant [16, 19, 20], and provided a structured method for use by interviewers with limited cognitive interviewing skills.
The interviewers were provided extensive training in interviewing skills, HIV, the study protocol, and research ethics.
The first author trained the interviewers in active listening, cultural competence, and interviewing skills.
Interviewers underwent a weeklong training session that focused on human subjects' issues, survey tools and interviewing skills.
As all interviews fulfilled the maximum time limit and several RNs were willing to continue past the allotted time for the interviews, it demonstrates both the interviewer's skills to have participants share their experiences as well as the comfort of RNs in being able to talk truthfully in a safe environment.
For both techniques the quality of the data will be limited by the quality of the interviewer's skills and use of techniques; poor techniques lead to poor interviews which in turn lead to poor data.
In the personal interview, you get a chance to tell the interviewer your unique skills; the case-study section is your chance to demonstrate those skills in action.
As to selection of interviewers, interviewing is a skill in itself, and it should not be assumed that health personnel such as nurses, medical students or, especially, doctors are the best qualified to do it.
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