Sentence examples for internal help desk from inspiring English sources
It's the standard phone service when you get sent to a foreign country, but this is an internal help desk.
The savings are mostly due to lower supports costs from fewer calls to IBM's internal help desk.
In this capacity he will oversee systems and applications, data centers, internal help desks and desktop support.
It ran a thousand different intranet training sites, 40 internal help desks and 34 unlinked customer databases.
The idea with the service is to provide an intelligent internal ticketing system, whether that's for HR, IT or other internal help desks.
At Dow Chemical, where travel was severely curtailed last week, the company's internal videoconferencing "help desk" oversaw a doubling of activity on its 120 conferencing systems around the world, which had often lain idle in the past.
The changes also alleviate some internal congestion on the help desk side.
Manual Reporting allows outside organizations or individuals, internal Administrators or Support staff, and Help Desk tickets to report security incidents and information directly to the system for automated processing.
Jazayeri points out that it's not essential that these communities are customer facing though, and customers have been using the tools for internal tasks such as an HR Help Desk or a social intranet for employees.
From a quantitative perspective, our recent private evaluations of help desk support in internal service organizations, as well as a 2008 MIT study, show how support migration to lower-cost external providers (not just offshore) reduced customer satisfaction.
