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UnitedHealth Group recently chose to take its business away from Medco and provide the service directly through an internal benefit manager.
As was noted, both innovations were associated with an increase in revenue/sales as a primary internal benefit.
Standards can be implemented and adopted for internal benefit only, without the requirement for ISO certification or ISO registration.
The rationale here is that users, unwilling to buy transport services before, are now using the SPECTRUM service despite incurring in its GLC – therefore, the internal benefit they get from using this service is at least equal to the GLC. .
In case it is negative, it is also considered in absolute terms in that it represents the net monetary and time cost advantage of SPECTRUM, in addition to an internal benefit which in this case cannot be quantified.
"Increase in revenue/sales" was the most frequently found internal benefit theme associated with environmental innovations (n = 43) constituting 44.3% of all the instances of increased revenue and/or sales and 65% of all the internal benefits for environmental innovations.
Similar(52)
While customers and potential customers are always an important audience, some companies say their publications have proved to have internal benefits as well.
And, if this reduction of time spent at work is focused on eliminating drudge work then we can also better realise the internal benefits of work itself.
He concludes that media organisations must at least consider the internal benefits of a robust API strategy, but they will hopefully learn that APIs are actually the solution to the control issues media organisations fret over.
Fig. 4 Innovation type by internal benefits.
All three together comprise 94% of the internal benefits.
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Justyna Jupowicz-Kozak
CEO of Professional Science Editing for Scientists @ prosciediting.com