■ She appears to sit comfortably on the autistic spectrum, illustrated by the way she interacts with customers at the café where she works while waiting for her life to start.
And second, Bluefly has an agreement with Blue Martini, an e-commerce software company, to provide technology that will change in important ways how the site interacts with customers.
"There's been a clear change in the way the company does business and the way it interacts with customers and the way it interacts with the analyst community," said Richard L. Ptak, an independent software analyst based in New Hampshire.
With the web of interlocking business relationships that is the norm among modern firms, a fault at a big data-processing firm that never actually interacts with customers can damage the reputation of all sorts of companies who draw from and feed into this supplier.
The organizational innovation is affected by the degree to which an organization is market oriented, interacts with customers and competitors, learns through the same information and implements change.
In charge of the company's overall Net strategy is Senior Vice President and Chief Information Officer Gary Reiner, 47. Reiner says GE's Web approach is three- pronged: buy side, where GE interacts with suppliers; sell side, in which GE interacts with customers; and make side, where GE interacts within its own operations.
