Used and loved by millions
Since I tried Ludwig back in 2017, I have been constantly using it in both editing and translation. Ever since, I suggest it to my translators at ProSciEditing.

Justyna Jupowicz-Kozak
CEO of Professional Science Editing for Scientists @ prosciediting.com
intensive customer
Grammar usage guide and real-world examplesUSAGE SUMMARY
The phrase "intensive customer" is not commonly used in written English and may not convey a clear meaning.
It could potentially be used in contexts discussing customer engagement or service levels, but it lacks clarity without additional context. Example: "Our company focuses on providing tailored services to our intensive customers who require more support."
News & Media
Science
Formal & Business
Alternative expressions(1)
Table of contents
Usage summary
Human-verified examples
Expert writing tips
Linguistic context
Ludwig's wrap-up
Alternative expressions
FAQs
Human-verified examples from authoritative sources
Exact Expressions
3 human-written examples
The titles said the change was "based on intensive customer research, which showed that readers come to the Times and the Sunday Times at set points of the day and read us primarily for the accuracy of our reporting, and the originality of our analysis and comment".
News & Media
However, it is unclear whether the option will find wide customer acceptance, without an LDC's intensive customer education and marketing efforts.
Science
Packages begin at $315 per month, rising to $715 for merchants with larger product ranges and more intensive customer service requirements.
News & Media
Human-verified similar examples from authoritative sources
Similar Expressions
55 human-written examples
Jeremy Burton, an expert in data storage, said that when he worked at a computer technology company 10 years ago, the most data-intensive customer he dealt with had about 50,000 gigabytes in its entire database.
News & Media
Software-intensive customer organizations of those software producers, including traditional companies who replace parts of their systems or solutions with software and need to understand what challenges that brings to business.
As for WhereNet, Rutanen says their offerings are more equipment intensive, requiring customers to set up a dedicated wireless networks instead of using wi-fi gear already in place.
News & Media
The findings also highlighted the significance of social, linguistic, cultural, and perception-related factors in shaping the prospects for India-EU relations in health services, given the human resource-intensive and customer-service oriented nature of healthcare delivery.
Science
"Services is very customer intensive and very expensive it's not a business anyone makes money at.
News & Media
The need for decentralization and a technological as well as an organizational new-orientation of information system is increasing because of the increasing distribution of value-added processes via various companies, a faster and more flexible new-orientation of business partnerships, and an intensive integration of customers into value-added processes [5, 6].
Science
The customization of housing, however, requires intensive communication between the customer and the supplier, as well as complicated processes in design and construction phases.
"It's a resource-intensive system," says one customer.
News & Media
Expert writing Tips
Best practice
When using "intensive customer", clarify the specific aspect of 'intensive' that you're referring to. For example, is it support, data usage, or communication frequency? This will improve clarity.
Common error
Avoid using "intensive customer" as a blanket term for all high-value clients. Instead, specify what makes them 'intensive' (e.g., "data-intensive customer" or "support-intensive customer") to provide more context.
Source & Trust
82%
Authority and reliability
3.8/5
Expert rating
Real-world application tested
Linguistic Context
The phrase "intensive customer" functions as a noun phrase, where 'intensive' modifies the noun 'customer'. It describes a specific type of customer characterized by high needs or demands. As Ludwig AI indicates, the phrase's acceptance and correct usage depend heavily on context and clarity.
Frequent in
News & Media
33%
Science
33%
Formal & Business
33%
Less common in
Encyclopedias
0%
Wiki
0%
Reference
0%
Ludwig's WRAP-UP
The phrase "intensive customer" refers to a client that demands considerable resources or attention. While grammatically acceptable, Ludwig AI's analysis suggests it benefits from contextual clarity to avoid ambiguity. Alternatives like ""high-maintenance customer"" or ""demanding customer"" may offer better specificity. Predominantly used in News & Media, Science, and Formal & Business contexts, it’s crucial to define the specific 'intensive' aspect, such as data usage or support needs. Avoiding overgeneralization ensures precise communication. Highlighting sources such as The Guardian and Forbes this guide provides insight on the term's proper usage.
More alternative expressions(6)
Phrases that express similar concepts, ordered by semantic similarity:
High-maintenance customer
Focuses on the level of effort required to satisfy the customer.
Demanding customer
Highlights the customer's high expectations and requests.
Resource-intensive customer
Emphasizes the amount of resources needed to serve the customer.
Time-consuming customer
Focuses on the amount of time required to assist the customer.
Needy customer
Highlights the customer's reliance on support and assistance.
Hands-on customer
Describes a customer who requires significant personal interaction.
Engaged customer
Emphasizes the customer's active involvement and interaction.
Attentive customer
Highlights the need for close monitoring and prompt responses.
Key customer
Focuses on the customer's importance and value to the business.
Valuable customer requiring significant attention
Combines value with the need for dedicated focus.
FAQs
What does "intensive customer" mean?
The term "intensive customer" typically refers to a customer who requires a significant amount of attention, resources, or support compared to other customers. This could be due to the complexity of their needs, the volume of their transactions, or other factors.
What are some alternatives to saying "intensive customer"?
Depending on the specific context, you could use alternatives such as "high-maintenance customer", "demanding customer", or "resource-intensive customer". The best choice will depend on what aspect of the customer relationship you want to emphasize.
In what situations is it appropriate to use the term "intensive customer"?
The term is appropriate in business, marketing, or customer service contexts when discussing the allocation of resources or the level of support needed for particular clients. For instance, it may be used to describe customers who require frequent contact with support staff.
Is "intensive customer" a negative term?
Not necessarily. While it can sometimes imply that a customer is difficult or demanding, it can also simply mean that they are a valued client who requires a higher level of service. The connotation depends on the context and the speaker's intention.
Editing plus AI, all in one place.
Stop switching between tools. Your AI writing partner for everything—polishing proposals, crafting emails, finding the right tone.
Table of contents
Usage summary
Human-verified examples
Expert writing tips
Linguistic context
Ludwig's wrap-up
Alternative expressions
FAQs
Source & Trust
82%
Authority and reliability
3.8/5
Expert rating
Real-world application tested