Under the new rules, BT must complete around 80% of fault repairs within one to two working days of being notified and provide an appointment for around 80% of new line installations within 12 working days.
During a strike by those unions in 2000, consumers had trouble getting through to operators and faced delays in installation of new phone lines.
Delhi has been undertaking major infrastructure work, including the installation of new metro lines, in preparation for the Games.
It is not just the grandees who are corrupt: traffic cops demand 100 baht to overlook minor driving infringements, and employees of the state telephone company charge 500 baht to speed up the installation of a new line.
Conventional solutions range from the installation of new generating plants at the appropriate locations, the building of new transmission lines or the introduction of the electromechanical phase-shifting transformer.
In March 2008, for example, the City Council in Raleigh, N.C, voted unanimously to prohibit installation of new or replacement disposals out of concern that food waste would clog sewer lines.
This involved the rebuilding of road and rail links (a rail line ran alongside Route One), the repairing of infrastructure, demining, the installation of new Vietnamese government administrators, and the provision of "everything from rice to anti-malaria tablets".
