increasing volume of calls

USAGE SUMMARY

The phrase "increasing volume of calls" is correct and usable in written English.
It can be used when discussing a rise in the number of phone calls received, often in a business or customer service context. Example: "Due to the recent marketing campaign, we have noticed an increasing volume of calls from potential customers."

✓ Grammatically correct

News & Media

Science

Wiki

Human-verified examples from authoritative sources

Exact Expressions

1 human-written examples

The increasing success of the WinFax product consequently led to significant strains on the firm to handle the increasing volume of calls to its Technical Support department, as each of the over 300 modems on the market at the time had their own nuances in how they implemented the fax data standard.

Wikipedia

Human-verified similar examples from authoritative sources

Similar Expressions

57 human-written examples

The NAO says MyCSP's pension administration system was not fully functional at the point of migration and the organisation could not cope with the increased volume of calls following the migration in September 2014, and up until March 2015.

The Guardian

Worsening the effects of the shortage is the steadily increasing volume of fire calls.

The New York Times

The increasing volume of marine traffic [12] calls for advanced computer-based systems to support MSOC personnel in their daily missions by automating routine coordination tasks, and building on common surveillance technologies such as the Automated Identification System (AIS) [13].

Security Informatics

State officials have defended their use of the 911 fees, saying they have been spent just as envisioned by the legislation that created the surcharge in 1991: to cover the cost of having the state police respond to the increased volume of emergency calls because of the widespread use of cellphones.

The New York Times

Extending along his horizontal axis are increasing volumes of the gas that might be captured instead.

Huffington Post

Ron Epstein of iPotential, a patent-brokerage firm, says he is getting an ever-increasing volume of calls from hedge funds looking for patents related to mobile telecoms, medical equipment, biotechnology and the internet.

The Economist

RO'D, London Despite what the call centre told you, Barclaycard head office denies that the wave of high-profile liquidations is causing a backlog, although it admits there is an increased volume of Section 75 refund requests.

The Guardian - Money

Here, everything's heavier, to complement the increased volume of the artillery in play.

Vice

And there were increased volumes of work.

The Guardian

HFT has vastly increased volumes of trades to the benefit of exchanges.

The Guardian - Business

Expert writing Tips

Best practice

In reports or presentations, quantify the "increasing volume of calls" with specific numbers and percentages to demonstrate the scale of the increase.

Common error

Avoid using "increasing volume of calls" interchangeably with metrics like call duration or customer satisfaction. "Volume" refers specifically to the quantity of calls, not their quality or length.

Linguistic Context

The phrase "increasing volume of calls" functions as a noun phrase, often acting as the subject or object of a sentence. It describes the state of phone calls received, indicating a rise in the amount of calls, as shown by Ludwig's examples.

Expression frequency: Common

Frequent in

News & Media

52%

Science

29%

Wiki

9%

Less common in

Formal & Business

6%

Encyclopedias

0%

Reference

0%

Ludwig's WRAP-UP

The phrase "increasing volume of calls" is a commonly used noun phrase that indicates a rise in the number of phone calls. Ludwig's analysis confirms its grammatical correctness and frequent use across various contexts, especially in news and media, science, and wiki sources. Understanding the typical errors associated with this phrase, such as confusing "volume" with "duration", can help writers use it more effectively. Alternatives like "rising number of calls" can provide variety while maintaining clarity. According to Ludwig AI, the phrase is suitable for neutral registers and it is recommended to quantify the "increasing volume of calls" with specific numbers to demonstrate the scale of the increase.

More alternative expressions

Phrases that express similar concepts, ordered by semantic similarity:

rising number of calls

Replaces "volume" with "number" and "increasing" with "rising", focusing on quantity rather than magnitude.

growing quantity of calls

Substitutes "increasing" with "growing" and "volume" with "quantity", emphasizing the expansion in the count of calls.

surge in call frequency

Replaces "volume" with "frequency" and "increasing" with "surge", highlighting the heightened rate of calls.

escalation of call traffic

Uses "escalation" instead of "increasing" and "traffic" in place of "volume of calls", referring to the rise in call activity.

uptick in telephone inquiries

Replaces "increasing volume of calls" with "uptick in telephone inquiries", using a more formal tone.

rise in telephone contacts

Substitutes "increasing volume of calls" with "rise in telephone contacts", broadening the scope to include all forms of contact.

boost in call rates

Uses "boost" instead of "increasing" and "rates" in place of "volume", suggesting an accelerated growth in call occurrence.

heightened call load

Replaces "volume" with "load" and "increasing" with "heightened", focusing on the increased burden or demand from calls.

upsurge in call requests

Substitutes "volume of calls" with "call requests" and "increasing" with "upsurge", indicating a sudden increase in demand.

amplified call flow

Replaces "volume of calls" with "call flow" and "increasing" with "amplified", emphasizing the strengthened stream of calls.

FAQs

What does "increasing volume of calls" mean?

The phrase "increasing volume of calls" refers to a rise in the number of phone calls received, typically in a business or service context. It suggests a growing demand or activity that needs to be managed.

What can I say instead of "increasing volume of calls"?

You can use alternatives like "rising number of calls", "growing quantity of calls", or "surge in call frequency" depending on the specific nuance you want to convey.

Is it better to say "increasing volume of calls" or "increased volume of calls"?

Both phrases are grammatically correct, but "increasing volume of calls" suggests a continuous rise, while "increased volume of calls" indicates a completed increase. Choose the phrase that best reflects the situation.

How does an "increasing volume of calls" impact a business?

An "increasing volume of calls" can strain resources like staff and equipment, potentially leading to longer wait times and decreased customer satisfaction. It often necessitates investments in additional support infrastructure.