And if we're able to increase client satisfaction by five points on an account, we see an extra 20% in revenue, on average.
It is paramount, therefore, that HCW are trained to improve interpersonal communication so as to increase client satisfaction.
VL has been hypothesized to increase client satisfaction by reducing treatment times, giving women a more active role, and emphasizing client-provider relationships.
DHTs also can expand participant treatment options, further increasing client satisfaction and improving client engagement with the treatment of their choice.
Therefore, countermeasures such as increasing access to ART service, availing clean toilet and ART drugs may further increase client satisfaction level in the region.
Vouchers are commonly used in health and education services aiming at encouraging the use of under-consumed services, targeting beneficiaries, and increasing client satisfaction [ 14- 16].
SDM has been widely propagated in medicine [ 7– 10], and has been shown to increase client satisfaction, treatment adherence and quality of life in longer lasting treatment relations [ 11, 12].
While most research on providers' motivations to join a franchise network is limited to Asia, franchising has been found to increase client satisfaction in several contexts [ 4, 5, 11].
The Australian National Health and Medical Research Council (NHMRC) has previously called for research to be conducted to improve the effectiveness of culturally competent healthcare systems in increasing client satisfaction with care received, enhancing client health and reducing inappropriate racial and ethnic differences in use of health services or in received or recommended treatment [ 30].
Providers valued skills enhancement, more variety and challenge in their work and better job satisfaction through increased client-satisfaction.
At personal level, providers valued skills enhancement, more variety and challenge in their work, better job satisfaction through increased client-satisfaction.
