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Even those with service suffer from frequent failures and inaccurate bills.
2. Energy firm Npower is to pay £26 million after sending out inaccurate bills and failing to deal with complaints correctly, Ofgem has said.
Npower, Scottish Power and Co-operative Energy all all contenders after updated computer systems generated wildly inaccurate bills or, in many cases, no bills at all.
In December, npower was fined £26m for sending out late and often inaccurate bills and failing to handle customer complaints effectively.
By November it had become the most complained about energy company in the country after many of its 500,000 customers received inaccurate bills or no bills at all, and were prevented from fleeing to more switched-on providers.
The department also recently spent $178 million on a computer system that sent out delayed or inaccurate bills.
Wright said the inaccurate billing was not caused by the utility's $178-million 178-milliontem, which has screwed up thousands of accounts since 2013.
Edwards would take over an agency also trying to fix a new, $162-million 162-milliond billing system that sent as many as 70,000 late or inacomputerizeds to customers in recent months.
Edwards would take over an agency that is also trying to fix a new, $162-million 162-milliond billing system that sent as many as 70,000 late or inacomputerizeds to customers in recent months.
TIMES INVESTIGATION: Controversy at the DWP And Nichols has taken heat for a new $162-million 162-milliond billing system that sent as many as 70,000 late or inacomputerizeds to customers in recent months.
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