It has succeeded in creating a big service industry, says Mr Singh, but not exactly the type of innovation that government leaders wanted to take place in Cyberjaya.
But new contract signings in its big services business appeared weak, with $11 billion in new contracts signed during the quarter.
Previously, he ran the company's fast-growing global services group, where he had a special talent for bringing in big computer services deals, which can span several years and total billions of dollars.
In big, complex services contracts, from running smart-grid projects for utilities to traffic-management systems for cities, I.B.M. acts as a high-tech general contractor whose expertise spans research, software, hardware and services.
The report claims that music-streaming apps' revenues on Google Play and the App Store increased by 120% in 2015, taking in big western services like Spotify and Deezer as well as Saavn in India and QQ Music in China.
The one question mark, analysts said, was lower than expected new contract signings in the company's big services business, a possible indication of weakness ahead.
Software revenue grew 9 percent to $7.6 billion in the quarter, and the big services business added 3 percent to $10.5 billion.
Evolution in call centers technologies, systems and infrastructures allowed the transformation of industries and services in big enterprises and organizations, customer support services, marketing services and after sales support are examples of such transformations.
It was the biggest service anyone in Tucson could remember.
All are building "strings of pearls"—branches in big partner countries to help service customers at home.
