Jimmy Duvall, who oversees the Yahoo Stores service for Yahoo's small business division, said the company recently introduced a series of enhancements, intended to simplify the site-building process and improve merchandising.
The chairman, Luc Vandevelde, has been winning the battle to turn around the troubled retailer recently by cutting costs, improving merchandise and selling assets, including the Brooks Brothers chain in the United States.
Gap — Although the behemoth retailer has cleaned up its stores and improved merchandise, it will continue to trudge along in 2008.
Instead, for many e-retailers, improving merchandise and content would have a greater return on investment than price, says survey respondents.
Once a struggling big-box retailer, a new management team at BJ's has reinvigorated the corporate culture, introduced improved merchandise across key departments, enhanced the shopping environment and rationalized expenses.
But the company has pledged to improve its merchandise choices, and Trudy Sullivan, who took over as chief executive on Aug. 6, has given analysts and investors a reason to be optimistic.
He said his company had done all it could to improve its merchandising in Salt Lake.
Even K mart officials themselves proudly boast of the considerably improved ambiance at Torrance and other remodeled stores, with brighter colors, better merchandise selection and improved organization.
In addition, Randa uses artificial intelligence and machine learning to uncover customer lifestyles and preferences, which in turn helps the company improve its product design, merchandising, and targeting -- all to make a more personal CX.
"We tightened inventory controls, hired strong staff and improved the merchandise".
