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However, limited evidence exists of the challenges GP practices face in implementing telephone triage.
Hence, patient education on follow-up will need special attention in future trials or when implementing telephone follow-up.
However, the findings reported here are of the challenges of implementing telephone triage from within the context of a trial, and from the perspective of NHS staff.
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The findings from the process evaluation offer insight into the range of ways GP practices participating in ESTEEM implemented telephone triage, and the circumstances under which telephone triage can be successfully implemented beyond the context of a clinical trial.
The Active Choices program was developed to assist peer mentors and volunteers to implement telephone-supervised programs focused on increasing physical activity to improve cardiovascular health for inactive or under-active older adults.
Therefore, if carefully designed and implemented, telephone-based peer support might be a satisfactory choice for diabetes management and should be introduced on a large scale.
Additionally, logistic considerations for implementing scheduled telephone visits were identified by stakeholders (Table 3).
An online approach was used to ensure that the methodology was globally consistent while avoiding the need to rely on treatment centres for recruitment and taking into account the difficulty in implementing a telephone survey in countries such as China and Brazil.
The Federal Department of Immigration and Multicultural Affairs DIMAA) has implemented a telephone line so that we can dob the scum in.
"Kenny Hahn is going to keep speaking out on the issues and think of new ideas until he has no more breath". Among his pet ideas that have been implemented are telephone call boxes on local freeways, the county's paramedic system and Martin Luther King Jr./Drew Medical Center.
Information about the longer-term outcomes that follow a decision to implement the Telephone Counselling program is useful for decision makers and health planners.
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