A discussion paper published in 2006 by Doria [ 1] reviewed the literature and identified dissatisfaction with tap water taste, odour and sight, and health concerns over tap water, as the major motivating factors for choosing bottled water.
A qualitative study conducted in the initial phase of our project identified dissatisfaction with the referral and shared care processes on the part of general practice and allied health services [ 4], reflecting poor communication, limited exchange of information and difficulties in working relationships [ 5].
While none of the women specifically identified dissatisfaction with, or difficulty in accessing, health services as a reason for their CAM use, the rural women did highlight a number of often frustrating gaps in accessing conventional health services in rural areas.
Transit customer satisfaction study helps understand customers' behavior intentions and lays foundation for toolbox development to monitor service quality, evaluate system performance, identify customers' dissatisfaction, and develop improvement strategy.
This could also be one of the reasons for patients' dissatisfaction, which is supported by a study where authors identified patients' dissatisfaction with respect to their willingness to listen with sympathy and explaining their problems in the out-patient clinic [ 20].
The results of this study are alarming both because of the girls' age and because research has identified body dissatisfaction as a risk factor for severe eating disorders.
The aim of this study was to design and validate the Satisfaction With Immunisation Service Questionnaire (SWISQ) as a tool that can be used by general practices to evaluate their service and identify areas of dissatisfaction.
We used open questions to ensure we could identify aspects of dissatisfaction and highlighted two areas for improvement for the service to address.
Therefore we decided to perform a survey to assess patient satisfaction of our outpatient gastroscopy service and to identify areas of dissatisfaction for improvement.
In their scheme, exploration allowed the learners to become interested in the subject at hand, raise questions, and identify points of dissatisfaction with their current understanding.
