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Q: Am I allowed to exchange products if I get the wrong item, decided the product is not what I want or if the product is defective?
How can I receive the items?
He has received the wrong message.
Other customers received the wrong stuff.
Those who received the wrong treatment or incorrect dose.
Don't attempt to get a full refund when you created the problem, i.e. special ordered the wrong item, didn't read the terms and conditions, damaged the item yourself, etc.
Similar to the 'What was where?' task, much of the additional error in patients' performance arose from reporting the orientation of the wrong item i.e. swap errors.
If they give you the wrong item, politely say something like, "Oh, thank you, but I didn't order the (insert item here).
Submission error (submitter sent or uploaded the wrong item).
The next day I received a parcel containing the item I initially ordered".
(Patient 9) "The letter that I received after the examinations was quite terrifying, while in the end it turned out that hardly anything was wrong".
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Since I tried Ludwig back in 2017, I have been constantly using it in both editing and translation. Ever since, I suggest it to my translators at ProSciEditing.

Justyna Jupowicz-Kozak
CEO of Professional Science Editing for Scientists @ prosciediting.com