"Most C.E.O.'s would not step into a room of hostile customers".
And the recording business faced disgruntled musicians (and investigations into its contracts and accounting) on one side and fickle or hostile customers on the other as sales continued to slide.
This decision was made for many reasons — hostile customers; unpaid venders; lack of potable water; the fact that the official festival guide claimed the event would take place in a haunted graveyard yet it was, in fact, set up in a Duane Reade parking lot.
There's still a lot of hand-wringing inside the company about interacting with hostile customers in a public forum.
A recent Which? survey found that the airline was distinguished by its "rude and unpleasant" staff and an "aggressive and hostile" attitude towards customers, and ranked it at the bottom of 100 UK brands in terms of customer service.
The summer of 2003 was proving to be a disaster for the FirstEnergy Corporation, with angry customers, hostile state regulators, a forced reduction of its reported profits and a court loss in a major pollution case.
Updates aside, Android has made stronger progress in eliminating what it calls "potentially harmful apps" that sneak Trojans, phishing scams and hostile downloaders onto customers' phones.
They're all available from Verizon, possibly the most customer-hostile cell carrier but the one with the best network.
In a freemium model, dividing must-have features among free v. paid users can be a customer-hostile way to differentiate or optimize pricing, so beware.
They merged into enormous, customer-hostile companies over the objections of watchdogs and their own customers.
