"When you really take a perspective that the customer comes second, which is counterintuitive in a society that always puts the customer first, you also end up attracting stronger employees over time, which increases the odds that your technical and your emotional and hospitality performance are going to be competitive," Mr. Meyer said, with typical focus, in a telephone interview.
The results show that students receiving the HSM intervention significantly enhance their hospitality performance and learning motivation.
This study develops and evaluates a 12-week hospitality skill module (HSM) for undergraduate hospitality programs in Taiwan to enhance student hospitality performance.
Instead, in 2007 she created a "polydisciplinary" space that melds art, food, hospitality and performance.
By improving accommodation performances, hospitality firms increase customer satisfaction and gain market shares.
In the United States, huge music festivals -- a whole town given over to performances and hospitality -- are relatively rare, with the exception of the long-running New Orleans Jazz and Heritage Festival; the three Woodstocks have deterred other potential festival hosts.
This study tests the impact of workplace ostracism on hospitality employees' proactive customer service performance (PCSP).
With his check, however, Mr. Spitzer distinguished himself from some other New York elected officials who accepted free convention-week gifts that ranged from small keepsakes and tchotchkes to ballgame tickets, performances, parties and hospitality suites.
It's seeing strong demand from many of its markets, especially commercial real estate, health care, gaming and hospitality, as well as ontinued strong performance in the market for mobile and site-base facilities services.
Mr. Lee, who was born in Taiwan and lives in the United States, is a conceptual performance artist whose medium is hospitality.
The jury's frustration with the judging process resulted from the lacklustre performance of the shortlist, not the hospitality offered by Tiger Aspect.
