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Covering major news events on Christmas Day is a challenge at any news organization, given low holiday staff levels.
Stores usually begin adding holiday staff in October, though the main growth is in November and December when shopper traffic really picks up.
Mr. Rainville said that he and his holiday staff of 45 were working 16-hour days, and that toy orders were up about 60percentthis quarterer.
"We have been getting a lot of high-ticket items like PS4s and Xboxes put on layaway, as well as a lot of toys". Other companies are also increasing their holiday staff.
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Some of that gain came in the retail sector, where stores have been adding to their holiday staffs more slowly and in smaller numbers than usual.
"It hasn't fluctuated that much over the past couple of years," Natalie Black, a spokeswoman for the company, said of its holiday staffing.
While Ms. Reibel wouldn't discuss details about holiday staffing needs or what salary and benefits the department store is offering its temporary workers, she said the stores were able to fill most of their staff levels this year.
Other retailers say they will keep holiday staffing on par with last year, including Wal-Mart and Neiman Marcus, which do not specify the planned number of hires, and Best Buy, which said its 29,000 holiday employees would be about the same as last year.
They draw admirers from miles around, having built their reputations and holiday staffing needs year after year, continually adding elements and growing with their visitors' expectations.
Retail firms can expect a large spike in business, while customer service companies will have to juggle holiday staffing issues, while still making sure the work gets done.
"And we sort of scratched our heads and said, 'Really?'" As most Houstonians celebrated the holidays, staff members confirmed the diagnosis with an outside lab.
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