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When there are calls to the help desk, they will most likely be prioritized, much the way credit card companies can tell when a high-value customer is calling in.
"Not only was I saving myself hours of searching and frustration as I tried to find travel that suited my needs and fit within my budget, but I found that all of a sudden I was being treated like a high-value customer wherever I went, with special treatment — like free breakfast or a room upgrade when I checked in.
"We are trying to figure out if you are a high-value customer and are in the market for a car"."We can do more technologically than we're permitted to culturally"Sometimes advertisers do not use information they have because they do not want to look as though they are spying on customers.
For business purposes we equate Silver tier status with high-value customer.
Figure 1 How the airline uses extrapolation to predict when/or if a customer will become high-value customer.
If you post photos of you running on Via.me and tag them #running, or even view them, you're probably a high-value customer to any fitness company.
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Ofcom added: "The content Sky has is likely to influence the purchasing decisions of a sizeable proportion of high-value customers.
BT has hinted that it would charge just £15 for sports programming and that some of its high-value customers could get Sky Sports free if they sign up to BT Vision, the company's hybrid Freeview-plus-broadband television service.
"They're pushing the subscriber base up by offsetting the loss of very high-value customers in markets where it's critical to build momentum now," said Charles S. Golvin, an analyst at Forrester Research.
In its efforts to provide "high-value customers" with a "private, intimate, exclusive" experience, the airline hands out all kinds of cool stuff, from pajamas and a duvet to "branded dermatologic products".
The project goal shifted to identifying these high-value customers and offering them more appropriate products.
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