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The phrase "high customer retention" is correct and usable in written English.
You can use it when discussing the ability of a business to keep its customers over time.
Example: "The company's focus on quality service has resulted in high customer retention, which is crucial for long-term success."
Alternatives: "strong customer loyalty" or "excellent customer retention rate."
Exact(2)
CEO Dean Stoecker touted a high customer retention rate, which makes it easier to predict revenue.
Saverin was equally as bullish, saying: "Hopscotch is taking a customer focused approach and as a result seeing record high customer retention.
Similar(58)
In fact, companies that engage customers see better business outcomes, including a 55% increase in annual company revenues and 30% higher customer retention, according to a study by Aberdeen Group.
Second, businesses that collect cash in advance typically have higher customer retention than those that don't.
In particular, customer engagement, such as participation in positive WOM, increases the commitment and social identification with the brand as well as the brand community and leads to higher customer retention (Brodie et al. 2013).
AT&T and Verizon also had significantly higher customer retention, with Sprint, T-Mobile, and other carriers retaining fewer customers in the quarter (see chart).
AT&T, Verizon and Sprint also had the highest customer retention, with T-Mobile and other carriers retaining fewer customers in the quarter (see chart).
In evaluating a portfolio company, I'd much rather see a business with good growth and high-quality customer retention than one with explosive growth but low retention.
The result is a positive, streamlined and sometimes pleasantly surprising experience for customers – leading to higher user satisfaction and customer retention, and from there to gains in terms of profit and market share.
Reasons for focusing on increased customer value are the long-term customer retention and high flexibility throughout the entire lifecycle.
Increase customer retention through high quality of service.
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Justyna Jupowicz-Kozak
CEO of Professional Science Editing for Scientists @ prosciediting.com