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Subjects have rated the MDP highly for clarity, helpfulness and ease of use.
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Aspects of care that respondents most frequently ranked as excellent were staff attention to dialysis vascular access (54% (52%to5656%)); caring of nurses (53% (51%to5555%)); staff responsiveness to pain or discomfort (51%49%to53o 53%)); caring, helpfulness and sensitivity of dialysis staff (50%48%to52% 52%)); and ease of reaching dialysis staff by telephone (48%46%to50o 50%)).
We also analysed four secondary measures relating to practice level variables: patients' ratings of overall satisfaction with care at the practice, helpfulness of the receptionists, cleanliness of the facilities, and ease of entry to the building.
Satisfaction and ease of meeting.
Focus on ease of use and ease of integration.
Simplicity: ease of assessment, ease of recording, and ease of sharing with medical and comedical staff.
Convenience and Ease of Use.
Improve the speed and ease of scanning.
Consider immediacy, importance and ease of execution.
Topics included benefits of the service, problems encountered, helpfulness to patients, ease of incorporation and improvements to the service.
Our customers frequently comment on his helpfulness and speed of his response.
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