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Discover Ludwig"help desk" is a correct and usable phrase in written English.
It is usually used when referring to a team or service that provides assistance with technical or software problems. For example: "The IT department has a help desk to assist with any technical difficulties."
Dictionary
help desk
noun
A section of an organization offering specialist advice to customers or users who have problems, especially with computer equipment or systems.
synonyms
Exact(58)
The Help Desk is open.
It was on the CNN Help Desk, for heaven's sakes!
(Raphael D'Ascoli works at a computer help desk).
"The computer help desk cannot supplant the chief's desk," Mr. Katyal said.
Readers, the Thanksgiving Help Desk works both ways, and now we need your help.
Ms. Sasaki staffs the help desk in the gymnasium, the urban center of this makeshift town.
Should I be concerned that the help desk technician knows the password?
Ask about a 24-hour help desk, library hours and writing and math tutors.
At Intuit, being a big company, you call the help desk, and the help desk has been outsourced to some foreign country — I can't place the accent.
The help desk stores knowledge from professionals who deal with at-risk youths and the elderly.
In the Help Desk column, the editors of T: The New York Times Style Magazine answer questions from readers.
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Since I tried Ludwig back in 2017, I have been constantly using it in both editing and translation. Ever since, I suggest it to my translators at ProSciEditing.

Justyna Jupowicz-Kozak
CEO of Professional Science Editing for Scientists @ prosciediting.com