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Technology like mobile video conference, such as G+, Facetime and Skype, could help council staff become more flexible and dynamic in the way they work.
The system, called CouncilStat, will be fully installed in January and is intended to help council members track the exasperating everyday problems, big and small, that affect their constituents, from nightclub noise to dwindling supplies of affordable housing.
Councils can make discretionary housing payments to help council tax and housing benefit recipients cover their rent.
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Apart from interaction with residents, how else can social media help councils?
However, Hilary Benn promised Labour would help councils build by "reforming" the housing revenue account.
"It's a transformational tool to help councils through this time of austerity budgets".
Yes, the government is right to find new money to help councils, but it is absurd to think only Tory councils need help.
Edward Timpson, the children's minister, has announced a a £750,000 package to help councils attract and support foster carers.
He also said that the government was setting aside more money to help councils alleviate the impact of the policy.
Central government should show its commitment to Britain's cultural life and help councils solve this problem.
More examples feature in a new resource pack to help councils tackle child sexual exploitation in their areas.
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